1: Imagine. We are starting a new company. What are the key ingredients to ensure success? Thorough market research? A good plan? A solid strategy? “In earlier eras, these things…
1: We have three basic psychological needs related to our work: o Autonomy in how we do our work o A sense of competence o…
“Jer, please tell my new assistant your story.” The Costco buyer asked this question to start the meeting. Jerry Swain, CEO and founder of Jer’s…
“Agreement is optional; commitment is not.” This is Ground Rule #1 for the annual planning session, write Mark Moses, Craig Coleman, Chris Larkins, and Don…
1: It’s the first day of class at the Harvard Kennedy School of Government. About one hundred graduate students find their seats. Professor Ronald Heifetz, a popular…
1: Danny Meyer was struggling. Twenty-seven years old, he had just opened his first restaurant in New York City. He sensed he was making the…
1: Let’s travel back in time to the 1950s. Imagine being in the middle of the hustle-and-bustle of the New York City wholesale shoe market. A shoe…
PCI is a servant leadership organization. We have been practicing servant leadership for more than 20 years. Dr. Danny Friedland believed there is a higher…
1: High standards? Sure. But the team has been short a person for three weeks. Everyone is working extra hours to get the work…
1: The phone rang around midnight as Martin Luther King Jr. was getting ready for bed. It was January 27th, 1956, “the most important night…
1: The greatest American civil rights leader was at first an unwilling one. In September 1954, Martin Luther King Jr. was 25 years old. He…
1: Following their defeat in Pennsylvania at Gettysburg, Robert E. Lee and his Confederate Army retreated toward the refuge of Virginia. “At that moment Lee…
1: Eleven days after the Union victory at Gettysburg and ten days after General Ulysses S. Grant’s crucial triumph at Vicksburg, Abraham Lincoln suffered what…
1: In early June of 1944, the success or failure of the D-Day invasion rested on the shoulders of Dwight D. Eisenhower, write Raymond Kethledge…
1: Dwight Eisenhower was furious. D-Day was only weeks away. As the Supreme Commander of the Allied invasion of Europe, Ike was under tremendous pressure.…
1: Five days after Pearl Harbor, Dwight D. Eisenhower received orders to report immediately to the War Department in Washington, D.C. Stationed in San Antonio…
The workplace engagement results were back. The consultant had conducted thousands of these surveys. “Our employees had the lowest levels of trust he had ever…
1: “Some may wonder how Navy SEAL combat leadership principles translate outside the military realm to leading any team in any capacity,” Jocko Willink and…
1: We never know when inspiration will strike or where it will come from. “I can’t believe I’m doing this LSAT thing tomorrow. I don’t even…