“Kindness. Decency. Graceful. Thoughtful. Appreciative. Caring. All are ‘people words,’ all ‘repeat biz’ words, all ‘higher profits’ words.” -Tom Peters
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“Kindness. Decency. Graceful. Thoughtful. Appreciative. Caring. All are ‘people words,’ all ‘repeat biz’ words, all ‘higher profits’ words.” -Tom Peters