1: “I learned the most important lesson of my life as my father’s life came to its end,” Ron Shaich writes in his terrific book Know What Matters: Lessons from a Lifetime of Transformations.

The year was 1998.  Ron was CEO of Au Bon Pain, a prominent chain of French-inspired bakery-cafés. The following year, the company would change its name to Panera Bread Company.  

“Several years after a … continue reading

1: Perhaps we’re worried that we don’t do enough to help other people.

“Obviously, I don’t know you,” Oliver Burkeman writes in Meditations for Mortals, “so I suppose it’s possible that you are a malevolent weasel who actively wishes harm on your fellow men and women.”

But that’s probably not the case.

Instead, we’re probably making it too complicated.

Let’s say we think of something we’d like to say … continue reading