Category

Psychological Safety

Category

1: General Curtis LeMay’s mission “was to make the American nuclear force a perfectly functioning machine,” Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.

“All rubbed up, no corrosion. Alert,” Curtis once wrote.

He was a larger-than-life figure. Life magazine called him “The Toughest Cop of the Western World.” 

“One time he stepped into a bomber with a lit cigar,” Daniel writes. “When a … continue reading

1: We are given a puzzle. The goal is to arrange colors and shapes on a map. We can work as long as we like.

The instructor exits the room leaving us alone.

Two minutes later, the instructor returns and hands us a handwritten note. We are told it is from Steve, a fellow participant we have never met.

“Steve did the puzzle earlier and wanted to share a tip … continue reading

1: Sandy Pentland leans closer, raises his bushy eyebrows, and opens his eyes wider. 

“It’s a little disconcerting when I find myself doing it too, almost against my will,” Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.

Sandy is the Director of the MIT Human Dynamics Lab. He leads a group of scientists “obsessed with understanding the inner workings of group chemistry,” Daniel writes.… continue reading