1: Getting better at getting better is what RiseWithDrew is all about.

Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.

This week we’ve been exploring ideas and lessons around becoming a better negotiator from Chris Voss, the FBI’s lead hostage negotiator, and his book Never Split the Difference… continue reading

1: The Washington (then) Redskins CFO was worried. And cranky. It was two weeks before the season opener.

“He walked by TJ’s desk and slammed down a folder full of paper,” writes FBI hostage negotiator Chris Voss in Never Split the Difference: Negotiating As If Your Life Depended On It.

TJ was the assistant controller. He was also taking Chris’s negotiation class at Georgetown University.

“Inside was a list … continue reading

1: “It was 1998 and I was standing in a narrow hallway outside an apartment on the twenty-seventh floor of a high-rise in Harlem,” Chris Voss writes in Never Split the Difference: Negotiating As If Your Life Depended On It.

Chris was the head of the New York City FBI Crisis Negotiation Team. At least three heavily armed fugitives were inside. Earlier in the week, the fugitives had fired … continue reading