1: On July 2nd, 1776, the Second Continental Congress voted to declare independence from Britain.
The following day, July 3rd, final revisions to Thomas Jefferson’s draft of The Declaration of Independence were agreed to.
Which brings the story to the 4th of July, 1776.
“In later years the excessive summer heat of Philadelphia would frequently figure in accounts of Thursday, July 4, 1776,” David McCullough writes in his … continue reading
1: Jennifer’s father was ill.
“The two things that he could do to improve his physical condition most significantly are to eat better and exercise,” she tells Jeremie Kubicek and Steve Cockram, who write in their book The 5 Gears: How to Be Present and Productive When There is Never Enough Time.
And, “the two things he refuses to do are eat better and exercise,” she says.
Jennifer … continue reading
1: Why pay attention to the stories you are telling yourself?
And why devote the time, effort, and energy to change these stories?
It’s not going to be easy, Crucial Conversations authors Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory warn us.
There are two reasons you may want to change the stories you are telling yourself:
Reason #1: Bad results.
Maybe you … continue reading
1: Author Joseph Grenny had been married for just a few years when his travel schedule became hectic.
He and his wife, Celia, had two young toddlers, and she served as the sole parent when Joseph was on the road.
One evening, he arrived home from a long trip, Joseph and his co-authors write in their classic book Crucial Conversations: Tools for Talking When Stakes are High.
“Celia was … continue reading
“Nothing in this world is good or bad, but thinking makes it so.” —William Shakespeare
1: “Even if you don’t realize it, you are telling yourself stories,” Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory write in their classic book Crucial Conversations: Tools for Talking When Stakes are High.
Even right now. Even as you are reading this.
Yesterday, we looked … continue reading
1: When Diane Button was new to end-of-life care, so many questions flooded her mind.
“I wondered if I would ever get to a place where I would feel comfortable stepping into the home of a dying person with ease and grace,” she writes in her wonderful book What Matters Most: Lessons the Dying Teach Us About Living.
Fortunately, she had a mentor. “Hospice chaplain Clarence Liu was was … continue reading
1: How long do you have someone’s attention at the beginning of a meeting?
About 10 minutes.
That’s it, Erik Peterson and Tim Riesterer write in their book Conversations That Win the Complex Sale.
“You naturally have someone’s attention for about 10 minutes before that person loses focus on your message,” says John Medina, author of the brilliant book Brain Rules and the director of the Brain Center … continue reading
1: Imagine a beautiful summer morning on Lake Erie.
“The sun’s out, but there’s just enough breeze to keep you comfortable. It’s not too hot and not too cold,” Erik Peterson and Tim Riesterer write in their powerful book Conversations That Win the Complex Sale.
Erik is lying in a hammock right by the beach. He’s reading a good book. On the table next to him is a cold … continue reading
1: “Every Saturday, a siren goes off in Tim’s quiet suburban community, signaling that it is noontime. No one gives it much attention around town,” Erik Peterson and Tim Riesterer write in their terrific book Conversations That Win the Complex Sale.
It’s just the “noon whistle,” people say.
But the same siren is also used to signal a severe weather emergency.
“As a result,” the authors note, “the same … continue reading
1: “If you’re like most sales professionals, you think a successful client relationship is one in which everyone is always smiling,” Erik Peterson and Tim Riesterer write in their powerful book Conversations That Win the Complex Sale.
You intuitively believe your job is to keep clients happy, as if being well-liked is the goal.
You send birthday wishes. You inquire about their kids. You do whatever it takes to … continue reading
