1: As CEO of Panera Bread, Ron Shaich would sometimes walk around the conference room table and stand behind one of his executives. “Placing my…
1: Panera founder and CEO Ron Shaich looked out over Boston’s beautiful public gardens. He was having breakfast with his friend Bill Allen, who had…
1: Bo had Parkinson’s disease. He was sixty-one years old. “He lived alone for two decades until he needed extra care, and moved back to…
1: “Our bread wasn’t good enough,” Ron Shaich writes in Know What Matters: Lessons from a Lifetime of Transformations. This was a real issue for Ron…
1: There are two traps CEOs and leadership teams fall into regarding innovation. Trap #1: “The minute we think we truly understand the customer and…
1: “Top-down innovation gets a bad rap,” Panera founder Ron Shaich writes in his terrific book Know What Matters: Lessons from a Lifetime of Transformations.…
1: “So tell me this,” the young executive asked, “Is Panera almost as good as Donatos?” “Is he joking?” Panera Bread CEO Ron Shaich thought…
1: “What are we not doing?” That was the question Opsware CEO Ben Horowitz added to the agenda of his weekly staff meeting. After several…
1: Yesterday, we looked at the wild story of Opsware’s acquisition of Tangram. Which saved Opsware. Because it allowed them to retain EDS as a…
1: The two Opsware leaders sat in a sterile conference room at the EDS headquarters in Plano, Texas. EDS was their largest customer. “Largest customer…