Erin, an eight-year-old girl, has no interest in her homework.
Her mother insists she do her homework and spends hours working with her, writes Robert E. Quinn in his wonderful book The Deep Change Field Guide.
The child complains. The mother attempts to be cheerful but becomes increasingly irritated, stating: “The trouble with Erin is especially frustrating because for years I have given her my best efforts.”
Erin’s mother … continue reading
Jeff Liker is considered one of the leading experts on how work gets done at Toyota.
Over the years, thousands of companies have attempted to implement Toyota’s ideas around lean manufacturing which is at the heart of the fabled “Toyota Way,” writes Robert E. Quinn in his book The Deep Change Field Guide. Implementing lean involves eliminating waste through a process of continuous improvement.
Yet, according to … continue reading
We don’t stay the same.
People and organizations are either getting better or getting worse.
“We tend to think of an organization as a machine-like object,” Robert E. Quinn writes in his terrific book The Deep Change Field Guide. “Yet it is often more fruitful to think of an organization as a living system that has a trajectory: it is either gaining energy or losing energy.”
The second … continue reading
