1: It was the summer of 1985.

One of Silicon Valley’s most legendary meetings was about to happen.

“I was in my office with Intel’s chairman and CEO, Gordon Moore, and we were discussing our quandary,” Andy Grove writes in his book Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company.

“Our mood was downbeat,” Andy recalls.

“I looked out the window at … continue reading

1: There are two traps CEOs and leadership teams fall into regarding innovation.

Trap #1: “The minute we think we truly understand the customer and can take our attention off discovering what matters, we’re dead,” Panera founder Ron Shaich writes in Know What Matters: Lessons from a Lifetime of Transformations.

“Sooner or later,” Ron notes, “even the most brilliant and innovative concept will fall behind the times and become … continue reading

1: “So tell me this,” the young executive asked, “Is Panera almost as good as Donatos?”

“Is he joking?” Panera Bread CEO Ron Shaich thought to himself.

It was the early 2000s. Ron was sitting in an executive boardroom at McDonald’s headquarters outside Chicago. Ten years earlier, he had purchased the St. Louis Bread Company and renamed it Panera.

On the other side of the table were members of McDonald’s … continue reading

1: In the middle of the dot-com crash, against all odds, Ben Horowitz had succeeded in finding a buyer for Loudcloud, the cloud computing company he had founded.

EDS agreed to acquire the firm for $63.5 million in cash, along with the associated liabilities and cash burn.

Not only that, “we would retain the intellectual property, Opsware, and become a software company,” Ben writes.

“EDS would then license … continue reading

1: It was a broiling hot day.

Future entrepreneur and venture capitalist Ben Horowitz was early in his career.  He was married with three young children.

One day, his father came to visit.

“We could not afford air-conditioning, and all three children were crying as my father and I sat there sweating in the 105-degree heat,” Ben writes in The Hard Thing About Hard Things: Building a Business When There … continue reading

1: In 2006, renowned New York City restaurateur Danny Meyer offered twenty-seven-year-old Will Guidara a career-changing opportunity.  

Will was to become the General Manager of Eleven Madison Park (also known as EMP), a New York City fine-dining restaurant.

Will and Chef Daniel Humm were charged with reinventing the restaurant.

Eleven years later, the pair achieved the highest honor in dining when Eleven Madison Park. was named No. 1 in The … continue reading

1: Psychologist John Gottman can predict who will eventually get divorced a stunning 94 percent of the time.

In a pioneering 1992 study, John and his team interviewed fifty-two married couples.

They asked each couple “a variety of questions about how they met, why they decided to get married, and what changes their relationships had been through and observed them as they took part in a fifteen-minute discussion about a … continue reading

1: “Screw them. We could run a better convenience store than these folks!”

Twenty-one-year-old college student Ron Shaich was mad.  He and his friends had been “escorted” out of the Store 24 convenience store directly across from Clark University, which they attended.

The “beefy security guard . . . had taken one look at the trio of scruffy kids lingering over the ice-cream freezer and decided we were intent on … continue reading

1: Gay Hendricks had just delivered his first speech to a professional audience.

A man approached the podium and said, “I really enjoyed your talk.  It wasn’t so much what you said but the way you said it,” Gay writes in his book The Genius Zone.

Gay had always been nervous about public speaking, so the compliment lit him up.  “What did you like about the way I spoke?” … continue reading

1: “The world is watching,”  Oliver Burkeman writes in Meditations for Mortals.

The late Matthew Perry is playing a producer in the television drama Studio 60 on the Sunset Strip. He’s been hired to “rescue and relaunch a national weekly comedy show, based transparently on Saturday Night Live,” Oliver notes.

The stakes are high.

“Throughout the episode, anxiety builds visibly while a huge digital clock on the … continue reading