1: Tom was at a crossroads.
He was 55 years old and had worked at the same engineering company for 17 years.
“Throughout my career I’ve faced recurring interpersonal conflicts that resulted from frequent ‘blowups,'” Tom shares in Crucial Conversations: Tools for Talking When Stakes are High, by Joseph Grenny, Kerry Patterson, and their co-authors.
Tom took pride in getting things done, even if his approach damaged … continue reading
1: “How can I respect someone who behaves in ways I deplore?” Joseph Grenny, Kerry Patterson, and their co-authors ask in their classic book Crucial Conversations: Tools for Talking When Stakes are High.
“What do you do if you’re upset because another person has let you down?” they ask.
What if this behavior has happened repeatedly?
“How can you respect a person who is so poorly motivated … continue reading
1: Fred Kofman was five years old. It was the night before he was to start first grade.
“I had a meltdown in bed,” he recalls in his book The Meaning Revolution: The Power of Transcendent Leadership.
“My parents heard me crying, so they came to check on me. When they asked me why I was crying, I told them that I was afraid that they would get mad … continue reading
1: There was once a woman in Russia who dreamed of becoming a ballerina.
“She practiced hard and eventually wound up taking workshops with renowned masters,” Fred Kofman writes in The Meaning Revolution: The Power of Transcendent Leadership.
One day, she asked one of the teachers what he thought of her technique. He replied brusquely that she didn’t have what it took to be a star.
“The news crushed … continue reading
