Openings matter.
1: Case-in-point: The first day of Professor Sugata Roychowdhury’s accounting class at the Kellogg School of Management at Northwestern University.
Sugata doesn’t lower his head and take attendance by reading off the names of the students. Instead, he walks “around the room, holding eye contact with the seventy or so new students in the lecture hall, and, one by one, points at each student and states their (sometimes … continue reading


