1: The Cleveland Clinic is a globally renowned academic medical center headquartered in Cleveland, Ohio. It self-insures over 100,000 team members and their dependents,
In 2008, under the leadership of Chief Wellness Officer Dr. Mike Roizen, the clinic began working to help team members get healthier while reducing both personal and organizational medical costs. Mike, Peter Linneman, and Albert Ratner describe this journey in their book The Great … continue reading
1: The year was 1975.
Psychologists Edwin Locke and Gary Latham measured how fast forty-five of the fastest typists at a large company were able to generate text.
“The typists knew they were among the best in the company, but they had never measured how quickly they typed,” Charles Duhigg writes in Smarter Faster Better.
On average, each typist generated ninety-five lines of output per hour, setting a clear … continue reading
1: You are stuck.
“If only your prospects knew as much about your company and its solutions as you do, they would buy from you, right?” Erik Peterson and Tim Riesterer write in their powerful book Conversations That Win the Complex Sale.
Not so fast, the authors suggest.
Erik and Tim emphasize the importance of finding your unique story and point of view as a salesperson. This is essential … continue reading
1: Then Intel CEO Andy Grove was sitting in a conference room with other members of the Intel team.
The topic? “Evaluations of a certain highly touted new software from a company whose other products we already use,” Andy writes in his legendary business book, Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company.
Intel’s head of Information Technology shared the challenges her team … continue reading
1: The global wellness economy is $4.4 trillion.
Wowza.
“With each new fitness gadget promising perfect abs and each new miracle health food promising youthful vigor, we are forced into a silent battle against the overwhelmingly strong and savvy energy of the world’s best marketers,” Sahil Bloom writes in his book The 5 Types of Wealth.
“Their jobs depend on convincing us that we need all of it to … continue reading
1: In her book Imaginable, New York Times bestselling author Jane McGonigal takes her readers through what she calls “futures thinking” that “inspires us to take actions today that set us up for future happiness and success.”
The guided exercise has us imagine our future self in great detail.
Imagine that it is our 80th birthday…
“What are we wearing? Where are we? What’s around us? Who is around … continue reading
1: There are two traps CEOs and leadership teams fall into regarding innovation.
Trap #1: “The minute we think we truly understand the customer and can take our attention off discovering what matters, we’re dead,” Panera founder Ron Shaich writes in Know What Matters: Lessons from a Lifetime of Transformations.
“Sooner or later,” Ron notes, “even the most brilliant and innovative concept will fall behind the times and become … continue reading
1: “Top-down innovation gets a bad rap,” Panera founder Ron Shaich writes in his terrific book Know What Matters: Lessons from a Lifetime of Transformations.
“The popular business press abounds with criticism of initiatives that come tumbling down from the peak of the org chart,” Ron observes.
“And yet, take a closer look at most companies, and you’ll find that organizations are still doing it that way.”
Why is … continue reading
1: “So tell me this,” the young executive asked, “Is Panera almost as good as Donatos?”
“Is he joking?” Panera Bread CEO Ron Shaich thought to himself.
It was the early 2000s. Ron was sitting in an executive boardroom at McDonald’s headquarters outside Chicago. Ten years earlier, he had purchased the St. Louis Bread Company and renamed it Panera.
On the other side of the table were members of McDonald’s … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we’re working on at PCI.
Last month, I shared my proven annual goal-setting process. For the past seven years, I have selected ten annual goals. Which I call “The 10.”
I select my goals from … continue reading
