Category

Response-Ability

Category

1: Psychologist John Gottman can predict who will eventually get divorced a stunning 94 percent of the time.

In a pioneering 1992 study, John and his team interviewed fifty-two married couples.

They asked each couple “a variety of questions about how they met, why they decided to get married, and what changes their relationships had been through and observed them as they took part in a fifteen-minute discussion about a … continue reading

1: That’s what the Total Quality Management proponents say.  

“In the same way that a fever alerts us that something is wrong with our bodies, a defect alerts us that something is wrong with our businesses—or the domain of our lives in which the defect appears,” Fred Kofman writes in his book The Meaning Revolution: The Power of Transcendent Leadership.  

When a problem occurs, our tendency is to fix … continue reading

1: Stu was mad as hell.  

“We got screwed,” he told Fred Kofman, Fred relays in his book  The Meaning Revolution: The Power of Transcendent Leadership.  

Stu was a sales executive for an enterprise software company. Fred served as an advisor to the firm and was leading a workshop with the sales team.

Several months earlier, the company had introduced a highly-anticipated new version of its core product.  … continue reading

1: It was a bright, sunny November morning in 2010.

Qantas Airways Flight 32 took off from Singapore en route to Sydney,” Fred Kofman writes in his book The Meaning Revolution: The Power of Transcendent Leadership.

As pilot Richard de Crespigny flew the plane to eight thousand feet, he heard a loud boom. Then, a crashing sound.

“One of the engines had caught fire,” Fred writes. “The ensuing … continue reading

1: “Sorry I’m late. My other meeting ran over.”

How many times have we heard these words?

How many times have we said these words?

The message we are sending is: “Don’t blame me. If my previous meeting had finished earlier, I would have been on time,” Fred Kofman writes in his book The Meaning Revolution: The Power of Transcendent Leadership.

There may be truth to our statement. And … continue reading