1: Mastercard’s former CEO Ajay Banga was walking through the office one day when he noticed a slogan written in a staircase: 

“Mastercard, the heart of commerce.”

“It made me think,” he reflects in Carolyn Dewar, Scott Keller, and Vik Malhotra‘s powerful book CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest. 

A thought struck him: “Commerce is mostly in cash, right? … continue reading