1: Panera founder and CEO Ron Shaich looked out over Boston’s beautiful public gardens.

He was having breakfast with his friend Bill Allen, who had recently been named CEO of Bloomin’ Brands, the company that had created the Outback Steakhouse restaurants.

Bill wanted Ron’s advice: “How the hell do you run a public company like this?”

“I didn’t pull any punches,” Ron writes in his book Know What Matters: … continue reading