1: “I got it.” 

These were the first words uttered by Captain Al Haynes after the explosion went off in the back of the airplane. He grabbed the control wheel, known as the yoke.

Later, Al would call these three words “the dumbest thing I’ve ever said in my life,” Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups. 

Yesterday, we looked at the … continue reading