1: “Becoming a better leader (or a better person) is a process, not an event,” Marshall Goldsmith writes in What Got You Here Won’t Get…

What’s wrong with this statement? “I behave this way, and I achieve results. Therefore, I must be achieving results because I behave this way.” Harry…

We don’t stay the same. People and organizations are either getting better or getting worse. “We tend to think of an organization as a…