I lost my cool yesterday.  True story.  Those who know me know that isn’t my “go to.”  

Being overtired plus my perception of a lack of urgency on a long-standing business issue sent me over the edge.  I raised my voice.  The whole nine yards.  

To top it off, this happened on a day on which I wrote a blog post on “Conversations Worth Having.”  

The irony wasn’t lost … continue reading