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FBI

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1: Getting better at getting better is what RiseWithDrew is all about.

Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.

One of my goals for the year is to be intentional about building trust to deepen my relationships with the people I love and care about. My wife. Our … continue reading

1: Getting better at getting better is what RiseWithDrew is all about.

Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.

This week we’ve been exploring ideas and lessons around becoming a better negotiator from Chris Voss, the FBI’s lead hostage negotiator, and his book Never Split the Differencecontinue reading

1: Imagine it’s Thanksgiving. Sitting in the living room is a grandfather who’s grumbling.  

“He is cranky but the underlying emotion is a sad sense of loneliness from his family never seeing him,” Chris Voss writes in Never Split the Difference: Negotiating As If Your Life Depended On It.

He’s grumpy because he feels like he never sees the family. And he feels lonely. So he’s expressing his feelings … continue reading

That is an understandable question, writes FBI hostage negotiator Chris Voss in Never Split the Difference: Negotiating As If Your Life Depended On It.

The answer? Everything.  

Because “life is negotiation,” he writes. “The majority of the interactions we have at work and at home are negotiations that boil down to the expression of a simple, animalistic urge: I want.

“I want to free the hostages,” may be relevant only … continue reading