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Gail Kelly

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1: “Most companies don’t execute well,” says JPMC CEO Jamie Dimon. “This is about execution and getting disciplined, like it’s exercise. It’s about getting to the specifics, looking at the right measures and making the right decisions.”

Yesterday, we looked at the importance of metrics and analytics.  The next important lever is leading team meetings.  It starts with setting expectations for attendance.

“Unless you’re in the hospital or … continue reading

1: When Mary Barra became CEO of General Motors in 2014, she immediately faced a crisis that would shape her leadership philosophy.

At least 124 people were dead because of a faulty ignition issue with General Motors’s cars. The company had been aware of the problem for more than a decade.  

Mary responded quickly. More than 29 million cars were ultimately recalled.

There was, however, a more significant learning for … continue reading

1: The best CEOs establish a mindset for their leadership teams.

“The top team is every member’s ‘first team,'” McKinsey consultants Carolyn DewarScott Keller, and Vikram Malhotra write in their book CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest.

“The best CEOs are unequivocal on this issue,” Carolyn, Scott, and Vikram note. “This means that everyone is expected to put the … continue reading

1: The best CEOs understand that they must have a “hands-on” connection with each individual on their leadership team, McKinsey consultants Carolyn Dewar, Scott Keller, and Vikram Malhotra write in CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest.

“You invest time and energy with each, recognizing they’re all individuals,” comments Michael Fisher, CEO of the nonprofit Cincinnati Children’s Hospital Medical Center.  … continue reading