1: One of Ritz-Carlton’s strategies to engage their workforce is to create a memorable first day at work .

Same for us at PCI. 

“You only get one chance to make a great first impression.”  

I’m convinced onboarding is the single biggest opportunity for many organizations to significantly improve their workplace cultures.

Getting better at onboarding certainly has made a big difference at PCI.

About 10 years ago, I had … continue reading