Luis’ career had been a series of triumphs.  After completing a five-year engineering program in four years, he experienced immediate success in his new company.  Technically strong, innovative, and action-oriented, he was promoted several times, Robert E. Quinn writes in his terrific book, The Deep Change Field Guide.

But now as a supervisor, for the first time, he was receiving negative feedback from his leaders.  His hard-edged strategies and … continue reading