1: “When written in Chinese, the word ‘crisis’ is composed of two characters – one represents danger and one represents opportunity,” John F. Kennedy once said.

Yesterday, we explored how the best CEOs create a small team of senior leaders to deal directly with the crisis.  This prevents the CEO from becoming all-consumed by the situation and enables the rest of the organization to continue to get work done.   … continue reading

1: Imagine being the captain of a battleship. A torpedo has hit the ship. 

Now what?

“Send a portion of their crew to contain the hull breach,”  Carolyn Dewar, Scott Keller, and Vikram Malhotra write in their book  CEO Excellence.

The captain, however, “stays on the bridge, increases speed to full, and deploys the rest of the crew to keep fighting the war.”

The best CEOs take … continue reading

1: When Mary Barra became CEO of General Motors in 2014, she immediately faced a crisis that would shape her leadership philosophy.

At least 124 people were dead because of a faulty ignition issue with General Motors’s cars. The company had been aware of the problem for more than a decade.  

Mary responded quickly. More than 29 million cars were ultimately recalled.

There was, however, a more significant learning for … continue reading