1: As CEO of Panera Bread, Ron Shaich would sometimes walk around the conference room table and stand behind one of his executives.

“Placing my elbows on their shoulders, I’d lean forward, letting them feel my weight,” Ron writes in his book Know What Matters.

“You’re going to get this done, right?” I’d ask, all the while pressing down on their shoulders. “Do you feel the weight of that … continue reading