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Netflix

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1: In the year 2000, Blockbuster was sitting pretty.

The company was “the undisputed leader in movie rentals,” Geoff Woods writes in The AI-Driven Leader. “Millions of customers flocked to their local stores every weekend, driving annual revenues to a staggering $8.7 billion, with $1.4 billion in profits.”

Then, a startup called Netflix pioneered a new concept: DVD rentals by mail, with no late fees.

“The idea quickly caught … continue reading

1: “It’s ten years out, and Netflix is a failed firm. Estimate the probabilities of the different causes.”

That’s the exercise Netflix CEO Reed Hastings poses to his leadership team. 

“Let’s say one cause is that a plane crash takes out Netflix’s headquarters,” Carolyn DewarScott Keller, and Vikram Malhotra write in their book  CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest.… continue reading