The workplace engagement results were back. The consultant had conducted thousands of these surveys.

“Our employees had the lowest levels of trust he had ever seen,” Doug Conant recalls. “He said that our culture was ‘swamp water.'” 

Doug had recently been hired as the Senior Vice President of Marketing at the Nabisco Biscuit Company, then a $5.5 billion operation. Three years earlier, the firm had done a leveraged buyout (LBO) … continue reading