1: “Imagine that I offer you $20 to run a three-minute errand and get me a cup of coffee,” Chris Voss writes in his book Never Split the Difference.

We think: $20 for three minutes equals $400 an hour. 

Awesome!  Off we go to get the coffee. 

Then, we find out that running the errand allowed the other person to make $1,000,000. 

We “go from being ecstatic for making … continue reading