1: A decade before their restaurant Eleven Madison Park (EMP) would be recognized as the world’s best restaurant, Will Guidara and Daniel Humm were young and hungry entrepreneurs.

The year was 2007.

“We wanted to be one of the best restaurants in New York,” Will writes in his book Unreasonable Hospitality. “We wanted to make our restaurant excellent without sacrificing warmth, contemporary without compromising standards.”

“But before we … continue reading

1: Our leadership team has gathered for our quarterly strategic planning meeting.  

We’ve done a check-in.  We’ve reviewed our annual goals for the year.  We’ve had a frank discussion about what’s working and what needs to change.  We’ve taken what we learned over the past quarter to come up with quarterly goals that will put us in a position to achieve our annual plan.

The next step is critical and perhaps unexpected.… continue reading