1: The woman who appeared in the Nordstrom shoe department had an unusual request. Would they sell her one shoe?
She was on crutches because her left leg had been amputated from the knee down. She had been to other department stores, and the answer had always been no.
“That request made them nervous and ill at ease,” she shares with Robert Spector and breAnne Reeves in The Nordstrom Way… continue reading