1: “I have bad news,” the CEO tells the packed conference room. “The project has failed spectacularly. Tell me what went wrong?”

“What?!?” someone says. “But the project hasn’t started yet.”

“Exactly,” the CEO responds. “Our job is to identify everything that could go wrong before the project starts. And then take action now so that those things never happen.”

This exercise is called a premortem. It was designed by … continue reading