1: “In 2011, Netflix was on a roll,” Carolyn Dewar, Scott Keller, and Vikram Malhotra write in CEO Excellence.
The company was a media darling. Its rapidly growing, highly popular subscription business delivered DVD rental movies to customers’ homes.
Still, Netflix CEO Reed Hastings knew that streaming was the future.
“It was a classic innovator’s dilemma—for Netflix to keep growing it would have to cannibalize its DVD … continue reading