Category

Messaging

Category

1: “A lot of people enjoy the Geico gecko commercials,” Erik Peterson and Tim Riesterer write in their book Conversations That Win the Complex Sale.

“They’re fun, and they get your attention,” the authors note.

Beyond entertainment, these commercials clearly communicate Geico’s main value proposition in just 30 seconds: “Fifteen minutes can save you 15 percent or more on your car insurance.”

“It’s perfect,” they note. “Simple, specific, and … continue reading

1: A prospect has a problem.

They reach out to you and two of your competitors.

“What words and phrases do you think your competitors will use to describe their products and services?”  Erik Peterson and Tim Riesterer write in their powerful book Conversations That Win the Complex Sale.

Here are some likely possibilities:

  • Customer-focused
  • Flexible
  • World-class
  • Easy to use
  • Scalable
  • Comprehensive
  • Total solution

“Now ask yourself,” they suggest, … continue reading