1: That’s what the Total Quality Management proponents say.
“In the same way that a fever alerts us that something is wrong with our bodies, a defect alerts us that something is wrong with our businesses—or the domain of our lives in which the defect appears,” Fred Kofman writes in his book The Meaning Revolution: The Power of Transcendent Leadership.
When a problem occurs, our tendency is to fix … continue reading
1: Stu was mad as hell.
“We got screwed,” he told Fred Kofman, Fred relays in his book The Meaning Revolution: The Power of Transcendent Leadership.
Stu was a sales executive for an enterprise software company. Fred served as an advisor to the firm and was leading a workshop with the sales team.
Several months earlier, the company had introduced a highly-anticipated new version of its core product. … continue reading
1: It was 6 pm. Andrés parked his car across the street from his home.
“As he stepped out, two armed robbers assaulted him,” Fred Kofman writes in his book The Meaning Revolution: The Power of Transcendent Leadership.
One of the thieves pointed a gun at him and commanded him to open the front door of his home.
Andrés stayed calm.
“Listen, guys, my wife and daughter are inside. … continue reading
1: Fred Kofman was writing. So was his wife. Who was sitting next to him.
She asked him if he wanted something to drink.
“Yes,” I told her, he recalls in his book The Meaning Revolution. “Some soda water, thank you.”
“Right away, as soon as I send this e-mail,” she responded.
As Fred waited for her to get him a drink, he “felt a deeper sense of thirst … continue reading
1: It was a bright, sunny November morning in 2010.
“Qantas Airways Flight 32 took off from Singapore en route to Sydney,” Fred Kofman writes in his book The Meaning Revolution: The Power of Transcendent Leadership.
As pilot Richard de Crespigny flew the plane to eight thousand feet, he heard a loud boom. Then, a crashing sound.
“One of the engines had caught fire,” Fred writes. “The ensuing … continue reading
