1: Getting better at getting better is what RiseWithDrew is all about.

Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations.  On Friday, I share something about myself or what we are working on at PCI.

Recently, we’ve been exploring how to become a better negotiator, according to FBI lead hostage negotiator Chris Voss in his book Never Split the Difference.

Turns out these … continue reading

1: Chris Voss and the FBI Crisis Negotiation Unit were stuck.  

They were five hours into a negotiation with bank robbers who had taken three hostages at a Chase Bank in Brooklyn.  

The year was 1993.  The problem?  They were limited by the negotiating approach that hostage negotiators were using at the time, Chris writes in Never Split the Difference: Negotiating As If Your Life Depended On It.  

“We … continue reading

1: “Becoming a better leader (or a better person) is a process, not an event,” Marshall Goldsmith writes in What Got You Here Won’t Get You There.

Marshall is one of the top executive coaches in the world. Historically, the focus in executive development has been “an event—a training program, a motivational speech, or an intense executive retreat,” he observes.  

The only problem with that approach? It doesn’t work. … continue reading