In Stephen Covey’s book The Speed of Trust, he recounts something a client once told him: “Look Stephen, you need to understand something.  Either you have trust or you don’t.  We don’t have it, and there’s nothing we can do about it.”

As Larry David says, not so fast…  

Turns out trust is not a fixed trait – something we are either born with or not.  

Rather, we create … continue reading