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leadership

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1: Unchecked power, control, or authority can work, Kim Scott writes in her book Radical Candor.

“They work especially well in a baboon troop or a totalitarian regime,” Kim writes.

But if we’re reading her book or this blog, that’s likely not what we are shooting for.

Kim had just started coaching Ryan Smith, the CEO of Qualtrics.

Ryan asked Kim the most important question for new leaders.  The … continue reading

1: The date was July 10, 1989. United Airlines flight 232 took off from Denver headed for Chicago.

There were 285 passengers on board. 

It was a gorgeous day, sunny and mild. There were light winds out of the west at thirteen miles per hour. 

“For the first hour and ten minutes of the trip, everything went perfectly. Over Iowa, the crew, consisting of Captain Al Haynes, first officer … continue reading

1: Our goal as leaders?

To build a high-performing team or teams.

The problem? 

Our assumptions around group culture are mostly wrong, Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.

“Group culture is one of the most powerful forces on the planet,” he writes. “We sense its presence inside successful businesses, championship teams, and thriving families, and we sense when it’s absent or toxic.”… continue reading

Results.

I have a new role at PCI.  In addition to being CEO, I am also currently serving as the leader of our outside sales team. Two weeks ago, our longtime leader of that team came to me and expressed a desire to step back from the leadership role.  Prior to starting a search to find our new outside sales leader, I chose to take this role on for a period of … continue reading

1: What is the one strategy that is the most effective to overcome the seemingly endless problems that affect us as individuals and as a group?

Perseverance.

“Hold on and hold steady,” Ryan Holiday tells us in The Obstacle is the Way. “It works in good situations and in bad situations, dangerous situations and seemingly hopeless situations.”

Perseverance.

Odysseus leaves Troy for his home in Ithaca after ten long … continue reading

Getting better at getting better is what RiseWithDrew is all about.

Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations.  On Friday, I share something about myself or what we are working on at PCI.

It’s the start of a new year.  For many of us, it’s time to lay out our goals for the year ahead.  In recent weeks, I’ve written about the keys to a … continue reading

1: “Human communication has its own set of very unusual and counterintuitive rules.” Malcolm Gladwell tells us.

Exhibit one: If we want to inspire people into action, providing detailed scenarios doesn’t work.

Why? “Even if believable when disseminated, such scenarios quickly become discredited as the future unfolds in unexpected ways,” Stephen Denning writes in The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative.

Yesterday, … continue reading

1: “Organizations often seem immovable,” Stephen Denning writes in The Leader’s Guide to Storytelling.  

The good news?  

“They are not,” he notes.

So, how can we possibly move the immovable?

“With the right kind of story at the right time, they are stunningly vulnerable to a new idea,” he observes.

His book provides a guide to finding and telling the right story at the right time. His premise? The … continue reading

“In the meantime, cling tooth and nail to the following rule: not to give in to adversity, not to trust prosperity, and always take full note of fortune’s habit of behaving just as she pleases.” -Seneca

1: “Because he has become more myth than man, most people are unaware that Abraham Lincoln battled crippling depression his entire life,” writes Ryan Holiday in The Obstacle Is the Way: The Timeless Art continue reading