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Robert Greenleaf

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1:  Having foresight is the “lead” in “leader,” Robert Greenleaf once wrote in The Servant as Leader. 

It was the late 1990s.  It was an analog world.  But Ed Breen, then CEO of General Instruments, could see the future.  And the future was digital.

“I’d just been made CEO the year before,” Ed remembers in Carolyn Dewar, Scott Keller, and Vikram Malhotra‘s terrific book CEO continue reading

“Twelve ministers and theologians of all faiths and twelve psychiatrists of all faiths had convened for a two-day off-the-record seminar on the one-word theme of healing,” Robert Greenleaf writes in The Servant as Leader.

The Chairman, a psychiatrist, began the seminar by saying, “We are all healers, whether we are ministers or doctors.  Why are we in this business?  What is our motivation?”

“There followed only ten minutes of … continue reading

If there were any.  

“Many otherwise able people are disqualified to lead because they cannot work with and through the half-people who are all there are,” writes Robert Greenleaf in The Servant as Leader, his powerful book about leadership.

“It is part of the enigma of human nature that the ‘typical’ person—immature, stumbling, inept, lazy is capable of great dedication and heroism if he or she is wisely led.”… continue reading

What is the trouble with coercive power?

It only strengthens resistance, Robert Greenleaf writes in The Servant as Leader.  “And, if successful, its controlling effect lasts only as long as the force is strong.”

There is a better way.

Persuasion.

Robert shares the story of John Woolman, an American Quaker, who was alive at the time of the American Revolution.  Not many know the story of John Woolman. … continue reading

We previously looked at the importance of learning to withdraw periodically so we can show up at our best.

Today we look at a second type of withdrawal which gives us the ability to compose ourselves in the moment.

“The cultivation of awareness gives one the basis for detachment, the ability to stand aside and see oneself in perspective in the context of one’s own experience, amidst the ever present dangers, … continue reading

So, when does communication actually occur?

Many of us assume communication happens when we speak.  For important conversations, we often spend time preparing so we can say exactly what it is we want to say.  We write it down.  We rehearse.

But communication doesn’t happen when we talk.  Communication happens when the other person receives and makes meaning of what has been communicated.

“Nothing is meaningful until it is related … continue reading

We are about to enter a confrontation.  What is our mindset?  

Is our basic attitude of one seeking to understand?

A new leader had recently been named head of a large, important and difficult-to-administer public institution.  After a short time in the role, he realized things weren’t going well.  He decided to do an experiment, Robert Greenleaf shares in The Servant as Leader.  

For three months, he stopped reading … continue reading

“Most of us move about with very narrow perception, sight, sound, smell, tactile and we miss most of the grandeur that is in the minutest thing, the smallest experience,” writes Robert Greenleaf in The Servant as Leader.

We also miss leadership opportunities.

“A qualification for leadership,” Robert writes, “is that one can tolerate a sustained wide span of awareness so that [we] better see it as it is.'”

So … continue reading