1: You notice that your generally high-performing assistant regularly shows up late to meetings.
When you bring up your concern, he looks genuinely upset.
Now what?
A common mistake is downplaying your feedback by saying, “You know it’s really not that big a deal.”
A smarter approach comes from Joseph Grenny, Kerry Patterson, and their co-authors in their classic book Crucial Conversations: Tools for Talking When Stakes are … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
Turns out the old saying, “One bad apple ruins the bunch,” was absolutely right.
In his book The Culture Code, Daniel Coyle shares research by Will Felps, a … continue reading
1: General Curtis LeMay’s mission “was to make the American nuclear force a perfectly functioning machine,” Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.
“All rubbed up, no corrosion. Alert,” Curtis once wrote.
He was a larger-than-life figure. Life magazine called him “The Toughest Cop of the Western World.”
“One time he stepped into a bomber with a lit cigar,” Daniel writes. “When a … continue reading
1: Our goal as leaders?
To build a high-performing team or teams.
The problem?
Our assumptions around group culture are mostly wrong, Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.
“Group culture is one of the most powerful forces on the planet,” he writes. “We sense its presence inside successful businesses, championship teams, and thriving families, and we sense when it’s absent or toxic.”… continue reading
