1: Greta is two hours into an intense meeting with her top 200 leaders.

She is the CEO of a mid-sized company, and for the past 6 months, she’s been pushing to reduce costs.

The problem? Little has been accomplished to date.

“Surely people will tell her why they haven’t started cutting costs. After all, she has taken great pains to foster candor,” write Joseph Grenny, Kerry Patterson, … continue reading