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Listening

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1: Each day when he’s not traveling, Kevin Deshazo, CEO of Fieldhouse Media, drives his son Gabe to and from school.

“While in transit I normally check my phone at red lights for emails and posts, trying to see what the world is up to,” he explains.

“Everything changed,” he says after learning about the 5 Gears framework.

The 5 Gears is both the title and the central metaphor … continue reading

1: “I love professional wrestling!” the man said.

Jeremie Kubicek raised his eyebrows.  “Alright then,” he thought.

“The funny part,” he writes in The 5 Gears, the book he co-authored with Steve Cockram, “was that his answer was the last thing I thought he would have said.

“If he had stated, ‘I like to collect stamps,’ that would have matched up to my expectations based on what he … continue reading

1: When Diane Button was new to end-of-life care, so many questions flooded her mind.

“I wondered if I would ever get to a place where I would feel comfortable stepping into the home of a dying person with ease and grace,” she writes in her wonderful book What Matters Most: Lessons the Dying Teach Us About Living.

Fortunately, she had a mentor. “Hospice chaplain Clarence Liu was was … continue reading

1: “We managers like to talk about change, so much that embracing change has become a cliché of management,” Andy Grove writes in Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company.

But not all changes are the same.

What Andy calls “a strategic inflection point is not just any change,” he notes. “It compares to change the way Class VI rapids on a … continue reading

1: Then Intel CEO Andy Grove was sitting in a conference room with other members of the Intel team.

The topic? “Evaluations of a certain highly touted new software from a company whose other products we already use,” Andy writes in his legendary business book, Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company.

Intel’s head of Information Technology shared the challenges her team … continue reading

1: “Top-down innovation gets a bad rap,” Panera founder Ron Shaich writes in his terrific book Know What Matters: Lessons from a Lifetime of Transformations.

“The popular business press abounds with criticism of initiatives that come tumbling down from the peak of the org chart,” Ron observes.

“And yet, take a closer look at most companies, and you’ll find that organizations are still doing it that way.”

Why is … continue reading