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Active Listening

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1: Consider the following two questions:  

“Where did you get married?” vs. “How did you decide on the wedding venue?”

At first glance, the questions seem similar. But if our goal is to start a meaningful conversation, they are worlds apart.

“Where did you get married?” is an example of a “stop sign” question, Sahil Bloom writes in his book The 5 Types of Wealth: A Transformative Guide to Design continue reading

1: Fred Kofman was in Shanghai.  It was Day 2 of a workshop he was leading for executives at a financial services company.

“Before I could say ‘good morning,’  one of the participants said he wanted to share something,” he writes in his book The Meaning Revolution.  He was so eager that I gave him the floor.”

One of the topics the group had explored the prior day was … continue reading

1: Brandon Voss was six foot two and weighed 250 pounds. 

What did he like most about high school football?

He liked to hit people.

“He loved to knock every player wearing an opposing jersey to the ground,” writes Chris Voss in his book Never Split the Difference. Chris is the FBI’s former chief hostage negotiator and Brandon’s dad.

Brandon’s senior year, his coach moved him to linebacker from … continue reading