1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
Last month, here and here we explored the strategic importance of being a great place to work.
Where do we start if our goal is to have a dynamic … continue reading
1: “We’re always taught to look for the win-win solution, to accommodate, to be reasonable,” Chris Voss writes in his book Never Split the Difference.
We’re taught wrong.
“The traditional negotiating logic that’s drilled into us from an early age, the kind that exalts compromises, says, ‘Let’s just split the difference,'” he observes. “Then everyone’s happy.”
What does Chris think of this logic?
“No. Just, simply, no,” he notes.… continue reading
1: “Give us the money,” the kidnappers told the nephew of a prominent Haitian political figure, “or your aunt is going to die.”
It was Monday morning in Port-au-Prince, Haiti’s capital. The year was 2004.
The nephew called the FBI office. Chris Voss, the FBI’s lead international kidnapping negotiator, came onto the line.
“He spoke so fast he had to repeat his story three times before I understood,” Chris … continue reading
1: Jessica had a problem.
As a sales representative for a large pharmaceutical company, “she was trying to sell a new product to a doctor who used similar medication,” Chris Voss writes in Never Split the Difference.
The doctor was the single largest user of this kind of medication in the entire territory.
“The sale was critical to her success,” Chris notes.
Jessica’s goal? Convince the doctor to try … continue reading
1: Brandon Voss was six foot two and weighed 250 pounds.Â
What did he like most about high school football?
He liked to hit people.
“He loved to knock every player wearing an opposing jersey to the ground,” writes Chris Voss in his book Never Split the Difference. Chris is the FBI’s former chief hostage negotiator and Brandon’s dad.
Brandon’s senior year, his coach moved him to linebacker from … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
To build a great place to work, one of the most impactful levers we have is the power of purpose.
Question: Why should we care about the meaning in … continue reading
1: We are given a puzzle. The goal is to arrange colors and shapes on a map. We can work as long as we like.
The instructor exits the room leaving us alone.
Two minutes later, the instructor returns and hands us a handwritten note. We are told it is from Steve, a fellow participant we have never met.
“Steve did the puzzle earlier and wanted to share a tip … continue reading
1: Something surprising was about to happen.
The entrepreneurs had gathered to pitch their business idea to a group of business executives.
The stakes were high. Each entrepreneur had spent countless hours perfecting what they would say.
Because they knew they would be ranked. Only the very best pitches would earn an invitation to present to a group of angel investors.
2: There was another observer in the room that … continue reading
1: Sandy Pentland leans closer, raises his bushy eyebrows, and opens his eyes wider.Â
“It’s a little disconcerting when I find myself doing it too, almost against my will,” Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.
Sandy is the Director of the MIT Human Dynamics Lab. He leads a group of scientists “obsessed with understanding the inner workings of group chemistry,” Daniel writes.… continue reading
1: “On May 24, 2002, in Google’s kitchen at 2400 Bayshore Parkway in Mountain View, California, Google founder Larry Page pinned a note to the wall:Â
“THESE ADS SUCK.”
Ouch.
“In the early 2000s, some of the best minds in America were competing quietly in a race,” Daniel Coyle writes in The Culture Code: The Secrets of Highly Successful Groups.
“The goal was to build a software engine that … continue reading
