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The 8th Habit

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Getting better at getting better is what RiseWithDrew is all about. Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations.  On Friday, I share something about myself or what we are working on at PCI.

One of my goals for the year is to experiment with different approaches and tools to strengthen my relationships with the people I love and care about.  

We’ve been revisiting … continue reading

Yesterday we explored the idea when attempting to persuade another human being, we are wise to begin with connection and relationship rather than the logic of what we believe.  

The same rule applies when we are presenting to a group, Stephen Covey tells us in The 8th Habit.

We begin with ethos, our personal credibility, essentially the trust we inspire, the belief people have in our integrity and … continue reading

Stephen Covey‘s concept of empathic listening involves many of the topics we’ve explored the past several weeks.

We began with Brene Brown’s insight that empathy is different from sympathy, in the 8th Habit, Stephen observes sympathy is often a form of judgment.  People feed on sympathy.  It makes them dependent.

Empathy, in contrast, involves both parties looking at the problem, issue, or feeling.  We are on the same … continue reading