1: Among the paperwork new Nordstrom associates receive on their first day of work is a single notecard entitled “Employee Handbook.” “Our One Rule: Use…
So far this week we’ve covered two high trust behaviors from Stephen M.R. Covey’s powerful book The Speed of Trust: Listen First and Make and…
Of all Steven R. Covey’s powerful ideas and frameworks (I am a HUGE Steven Covey fan!!), my absolute favorite is the Circle of Influence vs.…
Yesterday we talked about listening first, one of the high trust behaviors outlined in Stephen M.R. Covey’s terrific book, The Speed of Trust. Twice I’ve had…
We all want high trust relationships. Our lives are so much better when we are surrounded by people who trust us and we trust them. …
In Darren Hardy’s terrific book The Compound Effect, he shares a story about a time when as a young man he attended a seminar on…