1: “It was the late 1980s and GE was the second most valuable company in America,” Charles Duhigg writes in Smarter Faster Better: The Transformative Power of Real Productivity.
“GE manufactured everything from lightbulbs to jet engines, refrigerators to railway cars,” Charles notes.
It was a massive enterprise employing more than 220,000 people.
The company’s leaders thought their formal goal-setting system was one of the keys to their success.… continue reading