1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
So, what can the FBI’s lead hostage negotiator teach us about having more and better meaningful conversations?
As it turns out, a lot!
2: In many conversations, we tend … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
One of my goals for the year is to have deeper, more meaningful conversations with the people I love and care about.
How do we have a great conversation? We … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
Recently, we’ve been exploring how to become a better negotiator, according to FBI lead hostage negotiator Chris Voss in his book Never Split the Difference.
Turns out these … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
“Once people get upset at one another, rational thinking goes out the window,” FBI hostage negotiator Chris Voss tells us in his book Never Split the Difference.
That’s … continue reading
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
One of my goals for the year is to be intentional about building trust to deepen my relationships with the people I love and care about. My wife. Our … continue reading
1: For six months, the prospect dragged his feet. But now there’s been a major system collapse, and he is under tremendous pressure to fix it.
“Be here by Friday morning, or the deal is off,” he tells Ryan.
Ryan buys an airline ticket for the next day, Thursday. But when he arrives at the Baltimore airport, he discovers there’s been a freak lightning storm. The airport will be closed … continue reading
1: The trial is beginning. The defense attorney rises to give their opening statement.
They begin by mentioning everything their client is accused of. They list out all the weaknesses of their case.
Why?
The technique is called “taking the sting out,” Chris Voss writes in Never Split the Difference: Negotiating As If Your Life Depended On It.
And it applies to more than just the court of law.
To prepare … continue reading
1: The experienced fundraiser was perplexed.
A fundraising executive with the Girl Scouts, she had developed a successful system to connect with donors. “She’d invite a potential donor to her office, serve a few Girl Scouts cookies, walk her through an album of heartwarming snapshots and handwritten letters from projects that matched the [donor’s] profile, and then collect a check when the donor’s eyes lit up,” Chris Voss writes in … continue reading
1: It’s not whom we think, Chris Voss writes his terrific book Never Split the Difference: Negotiating As If Your Life Depended On It.
His answer? Oprah Winfrey.
“Her daily television show was a case study of a master practitioner at work,” he writes.
“On a stage face-to-face with someone she has never met, in front of a crowded studio of hundreds, with millions more watching from home, … continue reading
What is the FBI’s “most potent” negotiating tool?
1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
In recent weeks, we’ve been exploring ideas and best practices to become a better negotiator, from the FBI’s lead hostage negotiator, … continue reading
