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Jim Collins

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1: “We can hire nice people and teach them to sell, but we can’t hire salespeople and teach them to be nice.  We believe in ‘hire the smile, train the skill,'” says Bruce Nordstrom, who led Nordstrom for 40 years, growing the company from seven shoe stories and under $40 million in revenue to 156 stores in 27 states and $8.6 billion in revenue. How has Nordstrom maintained its world-renowned workplace culture, which puts the customer…

1: Getting better at getting better is what RiseWithDrew is all about. Monday through Thursday we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something we are doing at PCI in our quest to earn a spot of Fortune magazine’s 100 Best Companies to Work For. PCI is a “culture first” company.  Our business strategy is to be a great place to work. We begin by seeking out great people who share our values.…

Monday through Thursday we explore ideas from authors, thought leaders, and exemplary organizations.  On Friday, I share something we are doing at PCI in our quest to earn a spot of Fortune magazine’s 100 Best Companies to Work For.  In the world. The power is in the consistency.  One idea we can put into action.  Each day.  Everyday.  Together, we capitalize on the power of compound interest.  Together, we get better at getting better.  Together, we live better lives.  1: Last…

Turns out there aren’t that many ways. One way is to find a new idea and bring it inside the organization. That’s my hope for this blog. On Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations which we can put to work in our organizations. Or, in our lives. On Friday, I share something we’ve learned or are working on at PCI in our quest to earn a spot of Fortune…

Last Monday, we celebrated the birthday of one of my favorite Americans, Martin Luther King, Jr. Fifty years later, his “I have a dream speech” continues to inspire us toward a better future, to become a better country. As leaders, we should take note: vision is powerful, one of the most powerful tools in our leadership tool belt. This week we’re exploring five lessons from PCI ‘s 100 years which have allowed us to survive and…

In Jim Collins’ classic book Good to Great he identifies a group of average companies that make a quantum leap and become extraordinary. These eleven companies demonstrated spectacular results, beating the overall stock market by 6.9 times for a minimum of 15 years. Walgreens, for example, had bumped along as a very average company, tracking the general market for forty years. Then, in 1975, Walgreens started increasing in value. From 1975 until 2000, every $1 invested…

As leaders, what assumptions do we hold about people?  Do we believe people are lazy?  That they lack integrity and don’t care? Or, do we believe people have potential? That they are capable of greatness? Traditional organizations tend to lean toward the first type of thinking. Of course, these assumptions aren’t explicit. No one (hopefully!) goes around saying this is the case. But, if we examine traditional human resource policies, the assumption is people need to be watched and monitored.…

This week we are going to be looking at some of the insights from The Happiness Advantage written by Shawn Achor. Each year at PCI we have at least one book club where we read and discuss a relevant business or self-development book. The Happiness Advantage was our 2020 selection. These reading/discussion groups have been a key element of our workplace culture at PCI dating back to 1997. The very first book we read and discussed…