That is an understandable question, writes FBI hostage negotiator Chris Voss in Never Split the Difference: Negotiating As If Your Life Depended On It. The…

1: The FBI had been put on notice. The U.S. deputy attorney general wanted answers on why the FBI’s hostage negotiation techniques were not working. …

1: It was the first day of Harvard Law School’s Winter Negotiation course. It was “the Olympic trials for negotiating,” Chris Voss writes in Never…

1: “We’ve got your son, Voss. Give us one million dollars or he dies,” Chris Voss writes in Never Split the Difference: Negotiating As If…