servant leadership


1: Getting better at getting better is what RiseWithDrew is all about.

Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.

Last month here and here, we explored the strategic importance of being a great place to work.

Where do we start if our goal is to have a … continue reading

1: Let’s travel back in time to the 1950s.  Imagine being in the middle of the hustle-and-bustle of the New York City wholesale shoe market.  A shoe representative has just shown off the company’s line to Nordstrom CEO Everett Nordstrom and a young Nordstrom buyer.  

The rep asks Everett for his reaction.  “Don’t talk to me,” says Everett, “Talk to my buyer.”

Yesterday, we looked at the Inverted Pyramid, the upside-down organizational … continue reading

PCI is a servant leadership organization. We have been practicing servant leadership for more than 20 years.

Dr. Danny Friedland believed there is a higher and better way of leading: Conscious Leadership, which he described as “servant leadership inspired by purpose.”

Conscious Leadership is “leading from your highest self in service of something larger than yourself,” he wrote in his book Leading Well from Within.

“Conscious Leaders focus on … continue reading

Many organizations look like this.  

There is a CEO at the very top, then as we move down the triangle, there are vice presidents and other senior leaders, then below them are supervisors, and finally you have the front line.

This week we’re exploring five lessons which have helped PCI survive and thrive over the last 100 years.  Today, we turn to servant leadership. 

Lesson #2: Servant leadership turns the traditional … continue reading

In his book, Work Rules! Laszlo Bock, Google’s longtime head of People Operations, lists the decisions managers at Google cannot make unilaterally:

Whom to hire

Whom to fire

How someone’s performance is rated

How much to increase someone’s salary or give a bonus or stock grant

Who wins awards for great management

Whom to promote

When code is of sufficient quality to be incorporated into the Google code base

Final … continue reading

Each week we are doing a deep dive into a different topic and this week we’ve been looking at some of the key takeaways from Shawn Achor’s The Happiness Advantage.  We’ll wrap it up this week by looking at the implications of boosting happiness on workplace culture.
Question:  Is it surprising that leaders who cultivate happiness in the workplace also drive overall productivity and success?  
Shawn shares the research … continue reading

In Stephen Covey’s book The Speed of Trust, he recounts something a client once told him: “Look Stephen, you need to understand something.  Either you have trust or you don’t.  We don’t have it, and there’s nothing we can do about it.”

As Larry David says, not so fast…  

Turns out trust is not a fixed trait – something we are either born with or not.  

Rather, we create … continue reading