1: Getting better at getting better is what RiseWithDrew is all about.
Monday through Thursday, we explore ideas from authors, thought leaders, and exemplary organizations. On Friday, I share something about myself or what we are working on at PCI.
Happy associates are also happy spouses, parents, and friends.
Because we enjoy what we do every day at work, we are positive and optimistic in other areas of our lives as well. We have the energy to give to our families, friends, and communities.
That was our topic last Friday.
Who else benefits from a happy and engaged workforce?
The organizations we work for!
Because happy associates equal happy clients.
And happy clients make for a happy organization.
Being a great place to work is a critical strategic initiative for smart organizations.
Which is why at PCI, our business strategy is to be a great place to work.
2: To survive and thrive in the 21st century, every organization must innovate.
As business leaders, if we want innovation and creativity, we start by creating a strong and welcoming workplace culture where our people love coming to work each day.
Not only are happy associates much more likely to take the extra step to make a client happy, they also are much more likely to come up with new and better ways to do things. Happy associates are also more creative and innovative associates!
3: According to Gallup, only 33% of Americans are currently engaged at work. Which means that 67% are either disengaged (51%) or actively disengaged and spreading discontent (16%).
Wow. Talk about a strategic opportunity!
What is the stock market performance of Fortune magazine’s Best Companies to Work?
These companies outperform the rest of the market by more than a factor of 2.
That’s right. Double.
Turns out the great management thinker Peter Drucker was right: “Culture does eat strategy for breakfast.”
[Let’s insert this graphic here.]
More next week!
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Reflection: What are three moves I can make to improve the workplace culture on my team or at my company?
Action: Do it!
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